1. Introduction
1.1 We are dedicated to protecting your privacy as a visitor to our website. This policy outlines how we collect, use, and protect your personal data.
1.2 By using our website and agreeing to this policy, you consent to the use of cookies in accordance with our Cookie Policy.
2. Collecting Personal Information
2.1 We may collect, store, and use the following types of personal information:
(a) Information about your device and usage of the website, including your IP address, location, browser type and version, operating system, referral source, visit duration, pages viewed, and navigation paths.
(b) Information you provide when registering on our website, including your name, email address, phone number, postal address, and the date and time of your inquiry.
(c) Information provided when subscribing to email notifications or newsletters, such as your name and email address.
(d) Information submitted through our contact form, including your name, email address, phone number, postal address, and inquiry details.
(e) Information generated when using services on our website, including frequency, timing, and patterns of service use.
(f) Information you post on our website, including your username and post content.
(g) Communications you send to us, including content and metadata associated with those communications.
(h) Any other personal information you choose to share with us.
2.2 Before disclosing personal information about another individual, you must obtain their consent to both disclose and process their information in accordance with this policy.
3. Using Personal Information
3.1 Personal information submitted through our website will be used for the purposes outlined in this policy or on the relevant webpage.
3.2 We may use your personal information to:
(a) Manage and operate our website and business.
(b) Personalize your experience on the website.
(c) Refer you to relevant suppliers of goods or services you have shown interest in.
(d) Enable suppliers of goods or services to contact you.
(e) Send non-marketing commercial communications.
(f) Send you requested email notifications.
(g) Send you our newsletter (you can unsubscribe at any time).
(h) Send marketing communications regarding our services or those of trusted third parties that may interest you (you can opt out at any time).
(i) Provide third parties with aggregated data about our users (but these third parties cannot identify you).
(j) Handle inquiries, feedback, and complaints related to our website.
(k) Secure our website and prevent fraud.
(l) Verify compliance with the website’s terms and conditions, including monitoring private messages.
3.3 If you submit personal information for publication on our website, we will publish and use that information according to the license you grant us.
3.4 Your privacy settings can be adjusted to limit the publication of your information on the website.
4. Disclosing Personal Information
4.1 We may disclose your personal information to employees, officers, insurers, advisors, agents, suppliers, or subcontractors as necessary to fulfill the purposes outlined in this policy.
4.2 We may share your personal information within our corporate group (including subsidiaries and parent companies) to the extent necessary for the purposes stated in this policy.
4.3 We may also disclose your personal information:
(a) As required by law.
(b) In connection with legal proceedings.
(c) To establish, exercise, or defend our legal rights (including sharing data for fraud prevention and credit risk reduction).
(d) To a potential buyer of our business or assets.
(e) To anyone we believe may request the information from a court or regulatory authority if we reasonably expect them to order its disclosure.
4.4 Other than as described in this policy, we will not share your personal information with third parties.
5. International Data Transfers
5.1 The information we collect may be stored, processed, and transferred between countries where we operate to allow us to use it in accordance with this policy.
5.2 Your information may be transferred to countries outside the European Economic Area (EEA), such as the United States, Russia, Japan, China, and India, where data protection laws may differ.
5.3 Any personal information you post on our website may be accessible globally via the internet. We cannot control how others may use or misuse this information.
5.4 By using our website, you consent to the transfer of your personal information as outlined in this section.
6. Retention of Personal Information
6.1 This section outlines our data retention practices, which help ensure we comply with legal obligations regarding the retention and deletion of personal data.
6.2 We will retain personal information only as long as necessary for the purposes outlined in this policy.
6.3 Personal data will typically be deleted after 12 months.
6.4 However, we may retain personal data if:
(a) Required by law.
(b) Relevant to any ongoing or potential legal proceedings.
(c) Necessary for establishing, exercising, or defending our legal rights (including fraud prevention and credit risk management).
7. Security of Personal Information
7.1 We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or alteration.
7.2 Your personal data is stored on secure servers with password and firewall protection.
7.3 Please note that internet transmission is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping your account password confidential; we will not ask for your password except when you log into our website.
7.5 If we transfer your data to another business via our contact forms, we will encrypt the data to ensure secure transfer.
8. Amendments
8.1 We may update this policy from time to time, and the latest version will be published on our website.
8.2 We recommend checking this page periodically to stay informed of any changes.
8.3 We may notify you of changes via email or directly on our website.
9. Your Rights
9.1 You may request access to the personal information we hold about you by providing appropriate identification (usually a certified photocopy of your passport and a utility bill showing your address).
9.2 We may withhold personal data as permitted by law.
9.3 You can ask us not to process your personal information for marketing purposes at any time.
9.4 Typically, you will either consent in advance for us to use your personal information for marketing or be provided with the option to opt out.
10. Third-Party Websites
10.1 Our website may contain links to third-party websites.
10.2 We have no control over, and are not responsible for, the privacy practices of these third parties.
11. Updating Your Information
11.1 If any of the personal information we hold about you needs to be updated or corrected, please let us know.
